<div dir="ltr">> <span style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">In a Comcast boardroom this week - </span><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px"><br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">> Executive - "How can retain customers?"</div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px"><br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">> Jr. Executive - "How about if we don't treat or customers like dirt?"</div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px"><br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">And yet, Comcast makes Time Warner/Spectum look good!</div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Nov 21, 2018 at 4:54 AM Phil Shapiro <<a href="mailto:pshapiro@his.com">pshapiro@his.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000"><div><div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000"><br></div><div><a href="https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401" target="_blank">https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401</a></div><div><br></div><div><br></div><div>In a Comcast boardroom this week - </div><div><br></div><div>Executive - "How can retain customers?"</div><div><br></div><div>Jr. Executive - "How about if we don't treat or customers like dirt?"</div><div><br></div><div><br></div><div><br></div><div><br><br><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:12pt">-- <br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:12pt">--<br>Phil Shapiro, <a href="mailto:pshapiro@his.com" target="_blank">pshapiro@his.com</a><br><a href="http://www.his.com/pshapiro/briefbio.html" target="_blank">http://www.his.com/pshapiro/briefbio.html</a><br><a href="http://www.twitter.com/philshapiro" target="_blank">http://www.twitter.com/philshapiro</a><br><a href="http://www.his.com/pshapiro/stories.menu.html" target="_blank">http://www.his.com/pshapiro/stories.menu.html</a><br><br>"Wisdom begins with wonder." - Socrates<br>"Learning happens thru gentleness."<br><div><span style="color:rgb(51,51,51);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;background-color:rgb(255,255,255)">"We must reinvent a future free of blinders so that we can choose from real options."  David Suzuki</span><br style="box-sizing:border-box;color:rgb(51,51,51);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;background-color:rgb(255,255,255)"></div></div></div><br></div></div></div>-- <br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br>Patrick Corrigan<br>Email: <a href="mailto:phcorrigan@gmail.com" target="_blank">phcorrigan@gmail.com</a><br><div><span style="font-size:12.8000001907349px">LinkedIn: </span><a href="https://www.linkedin.com/in/patrick-h-corrigan-61669422" target="_blank">https://www.linkedin.com/in/patrick-h-corrigan-61669422</a></div><div><span style="font-size:12.8000001907349px">Member, Internet Press Guild </span><a href="http://www.netpress.org" style="font-size:12.8000001907349px" target="_blank">http://www.netpress.org</a><br></div><div><br></div><div>"For every difficult and complex question there is an answer that is simple, easily understood and wrong."<br>      H.L. Mencken<br></div></div></div></div></div></div></div></div>