<div dir="ltr">>
<span style="font-family:arial,helvetica,sans-serif"> I have Spectrum in Mesquite (suburb on east side of Dallas) and service people have been responsive and competent. The business side? Less so.</span><div><span style="font-family:arial,helvetica,sans-serif"><br></span></div><div><span style="font-family:arial,helvetica,sans-serif">Unfortunately, I had issues with both sides (tech and business) at the house I owned in Hamilton, NY. We had a problem with current flowing from the cable to ground. When the cable from the pole was disconnected before reaching the service entrance the problem went away. They kept telling me the problem was in the house. I had to turn off the main electrical breaker and also get the city electrical folks out there before they would believe the problem was on their side. It turned out that the cable was not properly grounded at the pole.Several hours wasted because a couple of Spectrum techs didn't understand electricity.</span></div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Nov 21, 2018 at 6:07 PM James Gaskin <<a href="mailto:james@gaskin.com">james@gaskin.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Guess I'm lucky - I have Spectrum in Mesquite (suburb on east side of Dallas) and service people have been responsive and competent. The business side? Less so.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div><div dir="ltr" class="m_382767041648174833gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div>Thanks,</div><div>James</div><div><br></div><div dir="ltr"><br></div><div dir="ltr">James E. Gaskin<br><a href="http://www.gaskin.com" target="_blank">http://www.gaskin.com</a><br>Writer / Consultant / Speaker<br></div><div><a href="http://netpress.org/member/james-e-gaskin/" target="_blank">Member </a>Internet Press Guild<br></div><div><a href="https://jamesgaskin.contently.com/" target="_blank">Portfolio</a><br></div><div dir="ltr"><a href="http://www.amazon.com/dp/B00G6LJXZA" target="_blank"></a></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Nov 21, 2018 at 4:22 PM Patrick Corrigan <<a href="mailto:phcorrigan@gmail.com" target="_blank">phcorrigan@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I got that backwards. Time Warner/Spectrum makes Comcast look good!</div><br><div class="gmail_quote"><div dir="ltr">On Wed, Nov 21, 2018 at 2:22 PM Patrick Corrigan <<a href="mailto:phcorrigan@gmail.com" target="_blank">phcorrigan@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">> <span style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">In a Comcast boardroom this week - </span><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px"><br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">> Executive - "How can retain customers?"</div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px"><br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">> Jr. Executive - "How about if we don't treat or customers like dirt?"</div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px"><br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:16px">And yet, Comcast makes Time Warner/Spectum look good!</div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Nov 21, 2018 at 4:54 AM Phil Shapiro <<a href="mailto:pshapiro@his.com" target="_blank">pshapiro@his.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000"><div><div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000"><br></div><div><a href="https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401" target="_blank">https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401</a></div><div><br></div><div><br></div><div>In a Comcast boardroom this week - </div><div><br></div><div>Executive - "How can retain customers?"</div><div><br></div><div>Jr. Executive - "How about if we don't treat or customers like dirt?"</div><div><br></div><div><br></div><div><br></div><div><br><br><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:12pt">-- <br></div><div style="color:rgb(0,0,0);font-family:"times new roman","new york",times,serif;font-size:12pt">--<br>Phil Shapiro, <a href="mailto:pshapiro@his.com" target="_blank">pshapiro@his.com</a><br><a href="http://www.his.com/pshapiro/briefbio.html" target="_blank">http://www.his.com/pshapiro/briefbio.html</a><br><a href="http://www.twitter.com/philshapiro" target="_blank">http://www.twitter.com/philshapiro</a><br><a href="http://www.his.com/pshapiro/stories.menu.html" target="_blank">http://www.his.com/pshapiro/stories.menu.html</a><br><br>"Wisdom begins with wonder." - Socrates<br>"Learning happens thru gentleness."<br><div><span style="color:rgb(51,51,51);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;background-color:rgb(255,255,255)">"We must reinvent a future free of blinders so that we can choose from real options." David Suzuki</span><br style="box-sizing:border-box;color:rgb(51,51,51);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px;background-color:rgb(255,255,255)"></div></div></div><br></div></div></div>-- <br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="m_382767041648174833m_4314471083495644358m_3108023337193609301gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br>Patrick Corrigan<br>Email: <a href="mailto:phcorrigan@gmail.com" target="_blank">phcorrigan@gmail.com</a><br><div><span style="font-size:12.8000001907349px">LinkedIn: </span><a href="https://www.linkedin.com/in/patrick-h-corrigan-61669422" target="_blank">https://www.linkedin.com/in/patrick-h-corrigan-61669422</a></div><div><span style="font-size:12.8000001907349px">Member, Internet Press Guild </span><a href="http://www.netpress.org" style="font-size:12.8000001907349px" target="_blank">http://www.netpress.org</a><br></div><div><br></div><div>"For every difficult and complex question there is an answer that is simple, easily understood and wrong."<br> H.L. Mencken<br></div></div></div></div></div></div></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="m_382767041648174833m_4314471083495644358gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br>Patrick Corrigan<br>Email: <a href="mailto:phcorrigan@gmail.com" target="_blank">phcorrigan@gmail.com</a><br><div><span style="font-size:12.8000001907349px">LinkedIn: </span><a href="https://www.linkedin.com/in/patrick-h-corrigan-61669422" target="_blank">https://www.linkedin.com/in/patrick-h-corrigan-61669422</a></div><div><span style="font-size:12.8000001907349px">Member, Internet Press Guild </span><a href="http://www.netpress.org" style="font-size:12.8000001907349px" target="_blank">http://www.netpress.org</a><br></div><div><br></div><div>"For every difficult and complex question there is an answer that is simple, easily understood and wrong."<br> H.L. Mencken<br></div></div></div></div></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br>Patrick Corrigan<br>Email: <a href="mailto:phcorrigan@gmail.com" target="_blank">phcorrigan@gmail.com</a><br><div><span style="font-size:12.8000001907349px">LinkedIn: </span><a href="https://www.linkedin.com/in/patrick-h-corrigan-61669422" target="_blank">https://www.linkedin.com/in/patrick-h-corrigan-61669422</a></div><div><span style="font-size:12.8000001907349px">Member, Internet Press Guild </span><a href="http://www.netpress.org" style="font-size:12.8000001907349px" target="_blank">http://www.netpress.org</a><br></div><div><br></div><div>"For every difficult and complex question there is an answer that is simple, easily understood and wrong."<br> H.L. Mencken<br></div></div></div></div></div></div></div></div>