<html><body><div style="font-family: times new roman,new york,times,serif; font-size: 12pt; color: #000000"><div><br></div><div>Such a relief to hear that Boeing will be patching the software in their planes. And it's great that they're turning to a trusted</div><div>leader in software, Microsoft, to provide the patches as part of Patch Tuesday.</div><div><br data-mce-bogus="1"></div><div> Microsoft is informing all Boeing pilots that if the patches don't work, they can revert to a previous version by calling</div><div>a rigorously trained group of outsourced workers, between the hours of 8:30 am and 6 pm, Pacific Time. </div><div><br data-mce-bogus="1"></div><div> If your airplane is experiencing a malfunction outside of those hours, please call back during regular business hours.</div><div><br data-mce-bogus="1"></div><div> Your call is very important to us.</div><div><br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div><br></div><div data-marker="__SIG_POST__">-- <br></div><div>--<br>Phil Shapiro, pshapiro@his.com<br>http://www.his.com/pshapiro/briefbio.html<br>http://www.twitter.com/philshapiro<br>http://www.his.com/pshapiro/stories.menu.html<br><br>"Wisdom begins with wonder." - Socrates<br>"Learning happens thru gentleness."<br><div><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);">"We must reinvent a future free of blinders so that we can choose from real options." David Suzuki</span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255);"></div></div></div></body></html>