<div dir="ltr">Thanks Richi, <br>I pointed him to Signal first and then didn't follow up with your suggestion. My bad on that, that was a mistake. Though he did say he "turned off iMessage" which seems to be the gist of what the Apple support page had suggested, but the end result was he was not receiving even more texts. <div>Let's just say ... mistakes were made. And hopefully lessons learned.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 1, 2019 at 9:34 AM Richi Jennings <<a href="mailto:richi.ipg@richi.uk">richi.ipg@richi.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">The link to the Apple support page didn't work?</div><div><div dir="ltr" class="gmail-m_-5899158803362455785gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div style="font-size:12.8px"><div dir="ltr"><div style="color:rgb(102,102,102);font-family:georgia,serif;font-size:x-small"><div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px"><div dir="ltr"><div style="color:rgb(102,102,102);font-family:georgia,serif;font-size:x-small"><div style="color:rgb(34,34,34);font-family:Arial,Helvetica,sans-serif;font-size:small"><div dir="ltr"><div style="color:rgb(102,102,102)"><font face="georgia, serif" size="1"> <br>// <a href="http://twitter.com/RiCHi" style="color:rgb(17,85,204)" target="_blank">@RiCHi</a><span style="color:rgb(0,0,0)"> |</span> <a href="tel:%2B44.7789.200701" value="+447789200701" style="color:rgb(17,85,204)" target="_blank">+44.7789.200701</a> | <a href="tel:1.408.256.0084" value="+14082560084" style="color:rgb(17,85,204)" target="_blank">1.408.256.0084</a> | <a href="http://richi.uk/" target="_blank">richi.uk</a> <br></font></div></div></div><div dir="ltr" style="color:rgb(34,34,34);font-family:Arial,Helvetica,sans-serif;font-size:small"><font face="georgia, serif" size="1"> </font></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 1, 2019 at 5:26 PM David Needle <<a href="mailto:davidneedle@gmail.com" target="_blank">davidneedle@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Just an update ... Signal actually didn't work out, he was still missing texts. Got very frustrated and bought a new iPhone instead. So that's the end of that. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jun 27, 2019 at 3:47 PM David Needle <<a href="mailto:davidneedle@gmail.com" target="_blank">davidneedle@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Tom to the rescue ! Signal seems to be the solution. So far so good. Thanks!</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jun 27, 2019 at 5:37 AM Tom Henderson <<a href="mailto:thenderson@extremelabs.com" target="_blank">thenderson@extremelabs.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div class="gmail-m_-5899158803362455785gmail-m_-6180239243253292732gmail-m_-1355569075178404448gmail-m_4369810463999835991moz-cite-prefix">On 6/27/19 4:09 AM, Richi Jennings
wrote:<br>
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<div class="gmail_default">Sadly, Apple has become Microsoft
circa 1995. Or perhaps Hotel California is a better simile? </div>
<div class="gmail_default"><br>
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<div class="gmail_default">The Apple cloud still thinks son's
endpoint is a an iMessage-capable iPhone.<br>
<br>
Instructions to check out of Hotel Cupertino are here:<br>
<a href="https://support.apple.com/en-us/HT204270" target="_blank">https://support.apple.com/en-us/HT204270</a> <br>
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<div> <br>
// <a href="http://twitter.com/RiCHi" target="_blank">@RiCHi</a><span> |</span> <a href="tel:%2B44.7789.200701" value="+447789200701" target="_blank">+44.7789.200701</a> | <a href="tel:1.408.256.0084" value="+14082560084" target="_blank">1.408.256.0084</a> | <a href="http://richi.uk/" target="_blank">richi.uk</a> <br>
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<div dir="ltr" class="gmail_attr">On Thu, Jun 27, 2019 at 3:27
AM David Needle <<a href="mailto:davidneedle@gmail.com" target="_blank">davidneedle@gmail.com</a>> wrote:<br>
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<div dir="ltr"><br>
<div>My son bought a new Google Pixel 3a XL that he's
thrilled with (moving on from an iPhone 6), except he
can't get texts from anyone sending from an iPhone (like
his Dad, and many others). At one point I seemed to be
able to at least press and highlight my messages and
convert them to text, but now that's no longer working.
He's had the phone a few weeks. </div>
<div><br>
Is this a carrier or an Android or an iPhone issue? Is
there a setting he can change? We're on Sprint. He's
calling them tomorrow so hopefully they'll have an answer,
but if anyone has any suggestions would appreciate it. </div>
<div><br>
Thanks,<br>
David</div>
</div>
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<pre class="gmail-m_-5899158803362455785gmail-m_-6180239243253292732gmail-m_-1355569075178404448gmail-m_4369810463999835991moz-signature" cols="72">--
Tom Henderson
ExtremeLabs, Inc.
+1 317 250 4646
Twitter: @extremelabs
Skype: extremelabsinc</pre>
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