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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:windowtext'>That looks like a cut and paste canned response, likely from someone who’s besieged with requests. But at least they fixed the problem, and I suspect someone got their nose slapped (or was at least mocked) behind the scenes. <o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='color:windowtext'>From:</span></b><span style='color:windowtext'> Ipg-smz <ipg-smz-bounces@netpress.org> <b>On Behalf Of </b>Gabe Goldberg<br><b>Sent:</b> Monday, July 1, 2019 1:24 PM<br><b>To:</b> undisclosed-recipients:<br><b>Subject:</b> [Ipg-smz] LoC #fail<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Read more-or-less bottom up for my rant and LoC lame response.<o:p></o:p></p></div><div><p class=MsoNormal><br>-------- Forwarded Message -------- <o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td nowrap valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='text-align:right'><b>Subject: <o:p></o:p></b></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal>Library Question - Answer [Question #14715926]<o:p></o:p></p></td></tr><tr><td nowrap valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='text-align:right'><b>Date: <o:p></o:p></b></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal>Mon, 1 Jul 2019 13:17:18 -0400 (EDT)<o:p></o:p></p></td></tr><tr><td nowrap valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='text-align:right'><b>From: <o:p></o:p></b></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><a href="mailto:AskALibrarian@oclc.org">AskALibrarian@oclc.org</a><o:p></o:p></p></td></tr><tr><td nowrap valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='text-align:right'><b>Reply-To: <o:p></o:p></b></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><a href="mailto:AskALibrarian@oclc.org">AskALibrarian@oclc.org</a> <a href="mailto:questionpoint@oclc.org"><questionpoint@oclc.org></a><o:p></o:p></p></td></tr><tr><td nowrap valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='text-align:right'><b>To: <o:p></o:p></b></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><a href="mailto:gabe@gabegold.com">gabe@gabegold.com</a><o:p></o:p></p></td></tr></table><p class=MsoNormal><br><br>##- Please reply above this line. Anything below this line will not be sent in your reply. We do not accept attachments via this reply method -## <br><br>Hello Gabriel Goldberg<o:p></o:p></p><p>Mr. Goldberg:<o:p></o:p></p><p>Thank you for pointing out the incorrect it's/its. I have fixed the mistake.<o:p></o:p></p><p>I hope this is helpful but please let us know if we can provide any further assistance. If you are in the area, please visit the Library of Congress and maybe consider subscribing to the Science & Business blog Inside Adams at <a href="http://www.loc.gov/rss/#science">http://www.loc.gov/rss/#science</a><br><br>Business Reference Services / ebt<br>Library of Congress<br><a href="http://www.loc.gov/rr/business/">http://www.loc.gov/rr/business/</a><o:p></o:p></p><p class=MsoNormal><br>-----------------------<br>Please take a moment to fill out a survey at: <a href="https://www.questionpoint.org/crs/servlet/org.oclc.ask.PatronSurveyForm?&language=1&type=ask&qid=14715926" target=blank>https://www.questionpoint.org/crs/servlet/org.oclc.ask.Patr<br>onSurveyForm?&language=1&type=ask&qid=14715926</a><br><br><br>-----------------------<br><br>Question History:<br><br>Patron: To General Inquiries: <br>It's disheartening to see this first sentence in a LoC blog post: <br><br>As summer wraps us in it’s heated grasp... <br><br>...if LoC can't get it's/its correct -- what hope is there for helping other people keep this straight? How does this get written, edited, approved, posted, without SOMEONE noticing? <br><br><a href="https://blogs.loc.gov/inside_adams/2019/06/the-bald-eagle-creature-of-nature-and-an-american-symbol/">https://blogs.loc.gov/inside_adams/2019/06/the-bald-eagle-creature-of-nature-and-an-american-symbol/</a><br><br>Librarian 2: Mr. Goldberg:<br><br>Thank you for pointing out the incorrect it's/its. I have fixed the mistake.<br><br>I hope this is helpful but please let us know if we can provide any further assistance. If you are in the area, please visit the Library of Congress and maybe consider subscribing to the Science & Business blog Inside Adams at <a href="http://www.loc.gov/rss/#science">http://www.loc.gov/rss/#science</a><br><br>Business Reference Services / ebt<br>Library of Congress<br><a href="http://www.loc.gov/rr/business/">http://www.loc.gov/rr/business/</a> <a href="http://www.loc.gov/rr/business/" target=blank>http://www.loc.gov/rr/business/</a><br><br>Thank you for consulting Business Reference Services at the Library of Congress. Your question will be assigned to a reference and research specialist who will contact you with a reply. <br><br>Business Reference Services <br>Library of Congress<o:p></o:p></p></div></div></body></html>