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Well, now ... THERE's a great CX application!<br>
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<div dir="ltr">/cp</div>
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<div dir="ltr"><i><b><span style="color:rgb(0,0,0); font-size:10pt; line-height:normal">Chris J. Preimesberger</span></b></i></div>
<div dir="ltr">Editor, <a href="https://eweek.com" title="https://eweek.com">eWEEK.com</a> | QuinStreet, Inc.<br>
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<div dir="ltr">Foster City, Calif.</div>
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<div dir="ltr"><span style="font-size:8pt; line-height:normal">"If you tell the truth, you don't have to remember anything."</span></div>
<span style="font-size:8pt; line-height:normal"> </span><span style="font-size:8pt; line-height:normal"><i style="line-height:normal"> --Mark Twain<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> David Needle <davidneedle@gmail.com><br>
<b>Sent:</b> Wednesday, December 4, 2019 7:12 AM<br>
<b>To:</b> ipg-smz@netpress.org <ipg-smz@netpress.org><br>
<b>Subject:</b> I am probably not the only one to have a near stroke thanks to Fidelity</font>
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<div>So I have several hundreds of thousands of dollars invested in a retirement account with Fidelity. I just logged in to check it and the summary says $0.00 for all accounts and nothing happens when I click on the activities and trades tab. </div>
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<div>It took me a while to get through to customer service, but I finally did. They assured me all my money is there, it's just an issue they're having with the system and it's apparently a widespread problem. If no one actually lost any money that's of course
good, but ... this was so nerve-wracking! I was told to keep checking throughout the day to see if it's been resolved; he said there is no system in place to notify customers. </div>
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