[Ipg-smz] Why I love Apple?

Thu Jan 17 21:10:56 UTC 2019

This is a list full of technologists and technology pioneers. We are not
regular end users. Period. Full stop.

On Thu, Jan 17, 2019 at 10:19 AM Scott Koegler <scott at koegler.net> wrote:

> Hi ipg-smz,
>
> Ditto my own 70 yr old experience. But to be fair, anyone on this list,
> regardless of their age, is not the typical user at any age.
>
> . . .
> Scott Koegler
> scott at koegler.net
> 336-818-9463
> Skype: skoegler
> ScottKoegler.me
>
>
> On Jan 17, 2019, at 10:16 AM, Lynn Greiner <ipg-smz at netpress.org> wrote:
>
> Define “older person”. I know 30 year-olds who can’t cope with their
> phones, and 80 year-olds who do tech support for the kids. I cheerfully
> mock a colleague, a decade younger than me, who relies on me to help him
> with WiFi at conferences.
>
>
>
> *From:* Ipg-smz <ipg-smz-bounces at netpress.org> *On Behalf Of *Perlow,
> Jason
> *Sent:* Thursday, January 17, 2019 9:55 AM
> *To:* IPG List <ipg-smz at netpress.org>
> *Subject:* Re: [Ipg-smz] Why I love Apple?
>
>
>
> Their customer service is excellent. That's why I also use their stuff
> (although not exclusively) and recommend it to many other people. For pure
> end-users it's excellent. Their mobile platform has its issues but
> otherwise, very much the same recommendation. I would never give Android to
> an older person, it's far too complicated -- although I have given
> Chromebooks to a number of elderly. Other people want things that can be
> more easily customized or adapted. But its an excellent platform of
> products for 80 to 90 percent of the people out there in the consumer and
> content producer space. In the enterprise, not so much.
>
>
>
> On Wed, Jan 16, 2019 at 10:06 AM arnieswap at gmail.com <arnieswap at gmail.com>
> wrote:
>
> As someone who has been hardcore Desktop Linux user and Advocate, I am
> kind of loving Apple. People say Apple is not for professionals and its
> toys. But today I had an amazing experience with Apple and it was NOT about
> their hardware (BTW, Google Pixel costs as much as MacBook and can't do
> half of the stuff). So I moved from Adobe Premiere to FCPX and I had some
> issues. I work on a video on my MacBook Pro and save it as a project so I
> can revisit or make changes in future if needed.  I have a Linux server for
> over 50TB where I store all my such files. However, when I bring the files
> back to my Mack to edit, the external plugins will show error. I did find a
> workaround (macOS being UNIX, everything is a file)....but I wanted a
> solution so I left a message to Apple and they called me back at 9 am. He
> went through the whole issue, we spend almost 45 minutes on the phone where
> he tried to solve the issue and it seems that the ext4/BTRF file system
> might be messing up with the bundled files and may break the structure. He
> gave great tips about best practices and so one. As a  multimedia
> professional, my problem was solved over the phone. And they CALLED. Last
> time I had a hardware related issue and they fixed it and this time I had a
> software related problem and they solved it.
>
> Just wanted to share this story. I am NOT an Apple fan or Google fan or
> Microsoft fan. I am just a user, and I would LOVE the company who will help
> me and *not* charge for it. More than anything, it's nice to see there is
> someone to get help from.
>
> Best Regards,
>
>
> *Swapnil Bhartiya*
> Founder & Editor: www.TFiR.io
> <http://circulate.it/r/1I9HkPQaDUvpGbXgjjDQTN30X4Px1m4twJlFT8FhyRLqQLZxO7c5P6_oDAV9p9I_/www.tfir.io/>
> Freelance Journalist | Science Fiction Writer | Filmmaker
> Specialises in Open Source & Emerging Technologies
> Stories published in - TFiR, CIO, InfoWorld, NetworkWorld, Linux.com,
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>
> Social networks:
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