[Ipg-smz] Travel booking sites

Tom Henderson thenderson at extremelabs.com
Mon Jul 1 11:18:15 UTC 2019


My son bought a ticket through an aggregator on Skiplagged. The 
aggregator owns the ticket, and so when changes must be made-- 
especially on non-refundable flights-- should you miss a segment for 
whatever reason, the rest of the ticket is binned.

Imagine at 0400 when he calls as he misses flight from LHR to PDX his is 
cancelled. The retail same-day price was then charged, and he was robbed 
of about US$1700. Why? The train from Paddington to Heathrow was delayed 
an hour.

When things flow smoothly, there is a great price advantage. When 
there's a problem, the aggregator must be contacted to approve changes 
in the routing as they technically are the agent of the ticket. If you 
can't contact the aggregator or the aggregator won't/doesn't have a 
method to alter the ticket in your favor, you're beat.

Tom



On 7/1/19 4:37 AM, Richi Jennings wrote:
> On Mon, Jul 1, 2019 at 1:22 AM Tom Henderson 
> <thenderson at extremelabs.com <mailto:thenderson at extremelabs.com>> wrote:
>
>     Never buy a flight from anyone other than the airline. … Ask me
>     how I know this.
>
> OK, I'll bite.
> // @RiCHi <http://twitter.com/RiCHi> |+44.7789.200701 
> <tel:%2B44.7789.200701> | 1.408.256.0084 <tel:1.408.256.0084> | 
> richi.uk <http://richi.uk/>
>
-- 
Tom Henderson
ExtremeLabs, Inc.
+1 317 250 4646
Twitter: @extremelabs
Skype: extremelabsinc

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