[Ipg-smz] Strange PDF file problem

[Tom Henderson]

Except that Dennis is using LinuxMint, which doesn't use Adobe in any way.

His browser, either Chrome or Firefox, has a save-as function, though, 
as does LIbreOffice. Once exported, a problem with color might be 
surmounted, hence the hint to save or print as B&W.

Tom


On 11/5/18 11:35 AM, Evan Schuman wrote:
>
> Another easy option: Save the PDF to your desktop. And then print by 
> right-clicking the file. That will move the print function from 
> e*Trade to Adobe, which should have better luck.
>
> _______
>
> Evan Schuman
>
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>
> 973-993-8098 <tel:973-993-8098> (voice)
>
> Computerworld weekly columnist (Column archive: 
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> /Member, Internet Press Guild: http://netpress.org//
>
> *From:* Ipg-smz <ipg-smz-bounces at netpress.org> *On Behalf Of *Cameron 
> Laird
> *Sent:* Monday, November 05, 2018 11:26 AM
> *To:* ipg-smz at netpress.org
> *Subject:* Re: [Ipg-smz] Strange PDF file problem
>
> I'm with Tom.  "Export as PDF" should be your first instinct in 
> mollification of troublesome PDF instances (and they're out there in 
> abundance).
>
> I personally suspect multiple defects, including the E*Trade output 
> /and/ the exception-handling in your printer driver.  Feel free to 
> tell E*Trade that you know a guy who'll explain to them what they need 
> to do to eliminate this error, if they claim inability to fix it on 
> their side.
>
> On Mon, Nov 5, 2018 at 9:05 AM Tom Henderson 
> <thenderson at extremelabs.com <mailto:thenderson at extremelabs.com>> wrote:
>
>     Export the pdf as a PDF. No, really.
>
>     See if that PDF is empty. If not, print the subsequent PDF. Let me
>     know
>     if the exported PDF is empty-- that's another problem.
>
>     Possibility: make sure you print it as specifically black and white.
>
>     Tom
>
>
>     On 11/5/18 10:36 AM, Dennisf63 wrote:
>     > Okay, here's another one for you.
>     >
>     > I'm trying to print out my E*Trade statement, which I have
>     downloaded
>     > as a PDF file. I can't get it to print out. I can print out any
>     other
>     > PDF file, but not this one. I get the notice, upper right corner of
>     > screen, that the file is printing, followed by the notice that
>     it has
>     > been printed, but nothing comes out of the printer. Not a
>     chuckle, a
>     > whimper, nothing, nada. It has always been thus. But ONLY with the
>     > statement.
>     >
>     > I've checked the document's settings, the printer settings,
>     everything
>     > I can think of. It is the default printer. Every other program can
>     > print to it. Every other PDF file I try can be printed out, even
>     ones
>     > from E*Trade. It is ONLY the E*Trade statement that will not
>     print out.
>     >
>     > I guess it is time for me to try E*Trade customer service?
>     >
>     -- 
>     Tom Henderson
>     ExtremeLabs, Inc.
>     +1 317 250 4646
>     Twitter: @extremelabs
>     Skype: extremelabsinc
>
>
>     -- 
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>
-- 
Tom Henderson
ExtremeLabs, Inc.
+1 317 250 4646
Twitter: @extremelabs
Skype: extremelabsinc

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