[Ipg-smz] Strange PDF file problem

[Evan Schuman]

Another easy option: Save the PDF to your desktop. And then print by right-clicking the file. That will move the print function from e*Trade to Adobe, which should have better luck.

 

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Evan Schuman

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From: Ipg-smz <ipg-smz-bounces at netpress.org> On Behalf Of Cameron Laird
Sent: Monday, November 05, 2018 11:26 AM
To: ipg-smz at netpress.org
Subject: Re: [Ipg-smz] Strange PDF file problem

 

I'm with Tom.  "Export as PDF" should be your first instinct in mollification of troublesome PDF instances (and they're out there in abundance).

 

I personally suspect multiple defects, including the E*Trade output and the exception-handling in your printer driver.  Feel free to tell E*Trade that you know a guy who'll explain to them what they need to do to eliminate this error, if they claim inability to fix it on their side.

 

On Mon, Nov 5, 2018 at 9:05 AM Tom Henderson <thenderson at extremelabs.com <mailto:thenderson at extremelabs.com> > wrote:

Export the pdf as a PDF. No, really.

See if that PDF is empty. If not, print the subsequent PDF. Let me know 
if the exported PDF is empty-- that's another problem.

Possibility: make sure you print it as specifically black and white.

Tom


On 11/5/18 10:36 AM, Dennisf63 wrote:
> Okay, here's another one for you.
>
> I'm trying to print out my E*Trade statement, which I have downloaded 
> as a PDF file. I can't get it to print out. I can print out any other 
> PDF file, but not this one. I get the notice, upper right corner of 
> screen, that the file is printing, followed by the notice that it has 
> been printed, but nothing comes out of the printer. Not a chuckle, a 
> whimper, nothing, nada. It has always been thus. But ONLY with the 
> statement.
>
> I've checked the document's settings, the printer settings, everything 
> I can think of. It is the default printer. Every other program can 
> print to it. Every other PDF file I try can be printed out, even ones 
> from E*Trade. It is ONLY the E*Trade statement that will not print out.
>
> I guess it is time for me to try E*Trade customer service?
>
-- 
Tom Henderson
ExtremeLabs, Inc.
+1 317 250 4646
Twitter: @extremelabs
Skype: extremelabsinc


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