[Ipg-smz] Why I like Apple
Stephen Satchell
ipg at satchell.net
Sun Nov 11 18:01:01 UTC 2018
On 11/11/2018 05:55 AM, Swapnil “Swap” Bhartiya wrote:
> You need to take it to Louis Rossman in NY. I doubt any company
> services legacy systems. I have had Dell and HP and within 3 years of
> purchase date, out of warranty they discontinued logic board. That’s
> said I can’t expect same day repair from anyone.
Well aware of Mr. Rossman's YouTube videos. It appears he specializes
in Apple laptops. Another YouTube personality specializes in iPhone repair.
Me, I now shun Apple products. Now, I appreciate the business model
that Apple has adopted, but I also deplore how they treat customers.
Since when it is impossible to move an industry-standard hard drive to
another system? That's what she was told when she purchased a new
system but could't get a hard drive swap...or purchase a USB case for
the old drive.
I ran into a similar problem with a brand new iPad. I was needing a
professional audio dongle for it, but the Apple store "didn't carry it."
They referred me to Guitar Center. Not even an offer to order this
Apple-branded accessory.
I'd be fired from $DAYJOB if I provided the same awful service to
customers. In a heartbeat.
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