[Ipg-smz] Why I like Apple

[Lynn Greiner]

FWIW, I've never had those issues with my Dells (XPS desktops, one just died after 8 years & I chose not to fix it; Latitude laptops). Business SKUs tend to have longer support, which is one reason why I buy them. I have next business day onsite service for 4 years on my systems (I think same day is available, just too expensive for my needs, as is the optional 5 year service option), plus immediate remote diagnostics.

My only experience with Apple service is when an iPhone 6 got snittish about updating its OS. The young lady in the Genius Bar did a forced update from a computer without attempting to diagnose what was actually going wrong.

-----Original Message-----
From: Ipg-smz <ipg-smz-bounces at netpress.org> On Behalf Of Swapnil “Swap” Bhartiya
Sent: Sunday, November 11, 2018 8:55 AM
To: ipg at satchell.net; ipg-smz at netpress.org
Subject: Re: [Ipg-smz] Why I like Apple

You need to take it to Louis Rossman in NY. I doubt any company services legacy systems. I have had Dell and HP and within 3 years of purchase date, out of warranty they discontinued logic board. That’s said I can’t expect same day repair from anyone.

Sent from my iPhone

> On Nov 11, 2018, at 4:07 AM, Stephen Satchell <ipg at satchell.net> wrote:
> 
>> On 11/10/2018 09:10 PM, Stephen Satchell wrote:
>> Took the poor thing to the Genius Bar in Reno.  "Because we can't 
>> power it on, we can't run a diagnostic."  So did they open the thing 
>> and take a quick gander?  No.  Why?  "This is a 1981 iMac."
> 
> Apologies, I got the date very wrong.  (There was no iMac in 1981.) It 
> was a 2011 iMac.  "Legacy."
> 
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