[Ipg-smz] "More than 1 million consumers canceled their cable-TV or satellite subscriptions in the past quarter" (WSJ)

[Phil Shapiro]

[ https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401 | https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401 ] 


In a Comcast boardroom this week - 

Executive - "How can retain customers?" 

Jr. Executive - "How about if we don't treat or customers like dirt?" 





-- 
-- 
Phil Shapiro, pshapiro at his.com 
http://www.his.com/pshapiro/briefbio.html 
http://www.twitter.com/philshapiro 
http://www.his.com/pshapiro/stories.menu.html 

"Wisdom begins with wonder." - Socrates 
"Learning happens thru gentleness." 
"We must reinvent a future free of blinders so that we can choose from real options." David Suzuki 

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