[Ipg-smz] "More than 1 million consumers canceled their cable-TV or satellite subscriptions in the past quarter" (WSJ)

[James Gaskin]

Guess I'm lucky - I have Spectrum in Mesquite (suburb on east side of
Dallas) and service people have been responsive and competent. The business
side? Less so.

Thanks,
James


James E. Gaskin
http://www.gaskin.com
Writer / Consultant / Speaker
Member <http://netpress.org/member/james-e-gaskin/>Internet Press Guild
Portfolio <https://jamesgaskin.contently.com/>
<http://www.amazon.com/dp/B00G6LJXZA>


On Wed, Nov 21, 2018 at 4:22 PM Patrick Corrigan <phcorrigan at gmail.com>
wrote:

> I got that backwards. Time Warner/Spectrum makes Comcast look good!
>
> On Wed, Nov 21, 2018 at 2:22 PM Patrick Corrigan <phcorrigan at gmail.com>
> wrote:
>
>> > In a Comcast boardroom this week -
>>
>> > Executive - "How can retain customers?"
>>
>> > Jr. Executive - "How about if we don't treat or customers like dirt?"
>>
>> And yet, Comcast makes Time Warner/Spectum look good!
>>
>> On Wed, Nov 21, 2018 at 4:54 AM Phil Shapiro <pshapiro at his.com> wrote:
>>
>>>
>>>
>>> https://www.wsj.com/articles/outlook-for-traditional-tv-goes-from-bad-to-worse-1542632401
>>>
>>>
>>> In a Comcast boardroom this week -
>>>
>>> Executive - "How can retain customers?"
>>>
>>> Jr. Executive - "How about if we don't treat or customers like dirt?"
>>>
>>>
>>>
>>>
>>>
>>> --
>>> --
>>> Phil Shapiro, pshapiro at his.com
>>> http://www.his.com/pshapiro/briefbio.html
>>> http://www.twitter.com/philshapiro
>>> http://www.his.com/pshapiro/stories.menu.html
>>>
>>> "Wisdom begins with wonder." - Socrates
>>> "Learning happens thru gentleness."
>>> "We must reinvent a future free of blinders so that we can choose from
>>> real options."  David Suzuki
>>>
>>> --
>>> Ipg-smz mailing list
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>>>
>>
>>
>> --
>>
>> Patrick Corrigan
>> Email: phcorrigan at gmail.com
>> LinkedIn: https://www.linkedin.com/in/patrick-h-corrigan-61669422
>> Member, Internet Press Guild http://www.netpress.org
>>
>> "For every difficult and complex question there is an answer that is
>> simple, easily understood and wrong."
>>       H.L. Mencken
>>
>
>
> --
>
> Patrick Corrigan
> Email: phcorrigan at gmail.com
> LinkedIn: https://www.linkedin.com/in/patrick-h-corrigan-61669422
> Member, Internet Press Guild http://www.netpress.org
>
> "For every difficult and complex question there is an answer that is
> simple, easily understood and wrong."
>       H.L. Mencken
> --
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>
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