[Ipg-smz] HELP! New Google Pixel 3a won't receive texts ...

[Tom Henderson]

There are two over-the-air upgrades to the Pixel phone available. 
Sometimes automatic upgrades are turned off. Getting the upgrade might 
solve the problem. "He" refers to your son.

See 
https://www.payetteforward.com/difference-between-imessage-text-messages-iphone/ 
to understand the differences. The iMessage is not, I repeat NOT, SMS 
(actual text messages. From this link:

iMessage only works between Apple devices. You can send and receive 
iMessages from iPhones, iPads, iPods, and Macs, but not from Android 
phones, PCs, or other devices. If you’re in a group text with 8 people 
and 1 person has an Android phone, the entire conversation will use SMS 
or MMS messages – the type of message that /everyone’s/ phone is capable 
of having.

This means, using actual, real, heterogeneous applications, e.g. SMS to 
communicate will be successful. The iMessage app is not a heterogeneous, 
cross-platform application, and is captive to only APPLE. Sorry. Send 
him messages using non-proprietary applications, and he'll get the 
message. It's on your phone.

Tom


On 6/27/19 12:26 AM, David Needle wrote:
> hmmm ... thanks Tom, I'll certainly suggest Signal, that might be the 
> way to go.
>
> Here where you say:
> /If you just want to solve the Message app on the phone, try 
> permitting upgrades; there should be no carrier blocking plain SMS 
> text messages. MMS is data, and so a data plan quirk might prevent 
> them. / *
> *
> /My suspicion is that *he*'s confusing Facetime and other 
> Apple-specific message transports for actual text messages/SMS. /
>
>  By "he" I assume you mean his phone. When I send a text to him from 
> my iPhone it doesn't turn green which would mean it's text, it stays 
> blue (imessage) so he doesn't get it even though I get a "Delivered" 
> message back. On you're other point, sorry, I'm not sure what upgrades 
> he's not permitting and how to enable them.
>
> On Wed, Jun 26, 2019 at 7:49 PM Tom Henderson 
> <thenderson at extremelabs.com <mailto:thenderson at extremelabs.com>> wrote:
>
>     Suggest to him to change to Signal, free in the Play Store. It's
>     encrypted and perhaps safer than using texts. It's available for
>     iOS and Android. See also possible confusion between
>     Apple-specific products and texts/SMS, below.
>
>     After obtaining Signal he needs to make Signal his default Message
>     app; from there, it will be the principal app for both texts and
>     Signal communications.
>
>     Signal is carrier agnostic; it's a data app.
>
>     If you just want to solve the Message app on the phone, try
>     permitting upgrades; there should be no carrier blocking plain SMS
>     text messages. MMS is data, and so a data plan quirk might prevent
>     them.
>
>     My suspicion is that he's confusing Facetime and other
>     Apple-specific message transports for actual text messages/SMS.
>
>     Tom
>
>
>     On 6/26/19 10:26 PM, David Needle wrote:
>>
>>     My son bought a new Google Pixel 3a XL that he's thrilled with
>>     (moving on from an iPhone 6), except he can't get texts from
>>     anyone sending from an iPhone (like his Dad, and many others). At
>>     one point I seemed to be able to at least press and highlight my
>>     messages and convert them to text, but now that's no longer
>>     working. He's had the phone a few weeks.
>>
>>     Is this a carrier or an Android or an iPhone issue? Is there a
>>     setting he can change? We're on Sprint. He's calling them
>>     tomorrow so hopefully they'll have an answer, but if anyone has
>>     any suggestions would appreciate it.
>>
>>     Thanks,
>>     David
>>
>     -- 
>     Tom Henderson
>     ExtremeLabs, Inc.
>     +1 317 250 4646
>     Twitter: @extremelabs
>     Skype: extremelabsinc
>
>     -- 
>     Ipg-smz mailing list
>     Ipg-smz at netpress.org <mailto:Ipg-smz at netpress.org>
>     http://netpress.org/mailman/listinfo/ipg-smz_netpress.org
>
>
-- 
Tom Henderson
ExtremeLabs, Inc.
+1 317 250 4646
Twitter: @extremelabs
Skype: extremelabsinc

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