[Ipg-smz] HELP! New Google Pixel 3a won't receive texts ...

[David Needle]

hmmm ... thanks Tom, I'll certainly suggest Signal, that might be the way
to go.

Here where you say:
*If you just want to solve the Message app on the phone, try permitting
upgrades; there should be no carrier blocking plain SMS text messages. MMS
is data, and so a data plan quirk might prevent them. *
*My suspicion is that he's confusing Facetime and other Apple-specific
message transports for actual text messages/SMS.  *

 By "he" I assume you mean his phone. When I send a text to him from my
iPhone it doesn't turn green which would mean it's text, it stays blue
(imessage) so he doesn't get it even though I get a "Delivered" message
back. On you're other point, sorry, I'm not sure what upgrades he's not
permitting and how to enable them.

On Wed, Jun 26, 2019 at 7:49 PM Tom Henderson <thenderson at extremelabs.com>
wrote:

> Suggest to him to change to Signal, free in the Play Store. It's encrypted
> and perhaps safer than using texts. It's available for iOS and Android. See
> also possible confusion between Apple-specific products and texts/SMS,
> below.
>
> After obtaining Signal he needs to make Signal his default Message app;
> from there, it will be the principal app for both texts and Signal
> communications.
>
> Signal is carrier agnostic; it's a data app.
>
> If you just want to solve the Message app on the phone, try permitting
> upgrades; there should be no carrier blocking plain SMS text messages. MMS
> is data, and so a data plan quirk might prevent them.
>
> My suspicion is that he's confusing Facetime and other Apple-specific
> message transports for actual text messages/SMS.
>
> Tom
>
>
> On 6/26/19 10:26 PM, David Needle wrote:
>
>
> My son bought a new Google Pixel 3a XL that he's thrilled with (moving on
> from an iPhone 6), except he can't get texts from anyone sending from an
> iPhone (like his Dad, and many others). At one point I seemed to be able to
> at least press and highlight my messages and convert them to text, but now
> that's no longer working. He's had the phone a few weeks.
>
> Is this a carrier or an Android or an iPhone issue? Is there a setting he
> can change? We're on Sprint. He's calling them tomorrow so hopefully
> they'll have an answer, but if anyone has any suggestions would appreciate
> it.
>
> Thanks,
> David
>
> --
> Tom Henderson
> ExtremeLabs, Inc.
> +1 317 250 4646
> Twitter: @extremelabs
> Skype: extremelabsinc
>
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